1 reviews | Active since Nov 2015
Pathetic Service
Still without water.Spoke to supervisor Ian.Geyser still under warranty.Supervisor Ian from outsurance wants me to phone manufacturer.I am paying my premium to outsurance not the manufacturer.Why should I be phoning the manufacturer shouldn't outsurance deal with this.Disgusting service.Not efficient at all.
Hello manickp
We are fully understanding of the frustration and inconvenience you have experienced up to now and apologise for same.
Our claims department was since in contact with you and discussed recourse. We will reimburse you once you forward us the invoice.
The specific call you referred to, has been audited and our findings were discussed internally.
Regards
Dinky
Hello manickp
We are fully understanding of the frustration and inconvenience you have experienced up to now and apologise for same.
Our claims department was since in contact with you and discussed recourse. We will reimburse you once you forward us the invoice.
The specific call you referred to, has been audited and our findings were discussed internally.
Regards
Dinky