SA
Services A
1 reviews | Active since Mar 2020
18 Sept 2023, 15:44
Pathetic service
I was contacted by Outsurance for a life policy quote. Just towards the end the call got cut. I provided them with all the necessary information but they did not even have the decency to come back to me on the outcome. Time to cut my ties with them.
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OUTsurance's replyOfficial
21 Sept 2023, 09:07Hello
We wish to thank you for bringing the matter to our attention.
The matter was investigated and it was confirmed our advisor did try an contact you again, but was unsuccessful. We could however have done better and tried again to reach you and again apologise for the poor service.
It was confirmed the quote has since been completed for you and thank you for accepting our apologies,
Regards
The OUTsurance Team
We wish to thank you for bringing the matter to our attention.
The matter was investigated and it was confirmed our advisor did try an contact you again, but was unsuccessful. We could however have done better and tried again to reach you and again apologise for the poor service.
It was confirmed the quote has since been completed for you and thank you for accepting our apologies,
Regards
The OUTsurance Team
OUTsurance's reply21 Sept 2023, 09:07
Official
Hello
We wish to thank you for bringing the matter to our attention.
The matter was investigated and it was confirmed our advisor did try an contact you again, but was unsuccessful. We could however have done better and tried again to reach you and again apologise for the poor service.
It was confirmed the quote has since been completed for you and thank you for accepting our apologies,
Regards
The OUTsurance Team
We wish to thank you for bringing the matter to our attention.
The matter was investigated and it was confirmed our advisor did try an contact you again, but was unsuccessful. We could however have done better and tried again to reach you and again apologise for the poor service.
It was confirmed the quote has since been completed for you and thank you for accepting our apologies,
Regards
The OUTsurance Team