Pathetic Insurance Company, contrary to what they are advertising. I have had a terrible experience with them after suffering damage to my house due to a storm—a joke of an insurance company. It's just a matter of time before I move away.

Good afternoon Caesar,

Further to our private reply, our claims manager Shaun reviewed the claim and contacted you.

While your claim has been finalised, the service transgressions have been acknowledged and will be addressed internally.

We apologise for the inconvenience caused.

Regards,
The OUTsurance Team