Pathetic experience with Outsurance

I had a really bad experience with Outsurance, specifically with one of their salespeople, Nicholas. Initially, he was overly enthusiastic and eager to help me, constantly emphasizing how Outsurance is great because they take care of both potential and current clients. However, when he called me back and I told him that the car was sold, he rudely cut the call on me without any explanation or courtesy.

This kind of behaviour is completely unacceptable and unprofessional, especially from a company that prides itself on customer service. If this is how they treat potential clients, I can’t imagine how they treat their existing customers. Very disappointing! If I could give 0 starts it would be there