AS
Allen S
1 reviews | Active since Nov 2014
12 Aug 2022, 08:53
Pathetic
Terrible first time experience with call agent would not recommend outsurance to anyone asked me 4 times for my id nr left me on hold most of the time and adding to this the bad attitude
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Replies (1)
OUTsurance's replyOfficial
19 Aug 2022, 15:35Good afternoon Allen,
Further to our private reply on receipt of your complaint we requested that the call be audited and the relevant transgressions be addressed.
This is not the type of service we want for our clients and are sorry for the poor level of service you received from us.
This was unfortunately a system error and we are sorry that it influenced the call negatively.
We hope to have the opportunity to regain your trust in us in the near future.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint we requested that the call be audited and the relevant transgressions be addressed.
This is not the type of service we want for our clients and are sorry for the poor level of service you received from us.
This was unfortunately a system error and we are sorry that it influenced the call negatively.
We hope to have the opportunity to regain your trust in us in the near future.
Regards,
OUTsurance
OUTsurance's reply19 Aug 2022, 15:35
Official
Good afternoon Allen,
Further to our private reply on receipt of your complaint we requested that the call be audited and the relevant transgressions be addressed.
This is not the type of service we want for our clients and are sorry for the poor level of service you received from us.
This was unfortunately a system error and we are sorry that it influenced the call negatively.
We hope to have the opportunity to regain your trust in us in the near future.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint we requested that the call be audited and the relevant transgressions be addressed.
This is not the type of service we want for our clients and are sorry for the poor level of service you received from us.
This was unfortunately a system error and we are sorry that it influenced the call negatively.
We hope to have the opportunity to regain your trust in us in the near future.
Regards,
OUTsurance