Pathetic customer service would be a compliment to Outsurance.

I called on the 4th of January in order to cancel my policy due to my partner now working in the industry and in doing so, is able to give me far better pricing for the exact same policy.

I was transferred to a Kamagelo - works in the department for canceling policies or at least that is what I was told (I hope I spelled your name correctly because you should get a final warning for your **** customer service and remarks)

I was then told I am not giving Outsurance a chance, to which I responded "due to my partner working in the industry, she can offer a lower premium AND earns commission off the policy itself making it even more beneficial to us". I was then told, "oh so because your partner needs to make money, that's why you are changing"...

I am speechless at the kind of service offered by the "best insurance in SA" ****ing bull**** service at a high price!

If I ask to cancel my policy then cancel my policy and send me confirmation. THE SAME OR NEXT DAY NOT A WEEK LATER ON THE 13/01/2021.

Again, pathetic to say the least.