Pathetic and *********** service

On 8 October I contacted Outsurance (with whom I have been insured for more than 6 years) to arrange cover on a new vehicle as we were trading in an existing one. Cover on the new vehicle was to be in place on 9 October, with the traded vehicle OBVIOUSLY then being removed. This was also confirmed by the agent. The first quotation I was given was in excess of R1200. I rejected this. It was then brought down to R1000 as an \\error\was made. This too I was unsatisfied with. After being transferred to another consultant\""