AC
A C
1 reviews | Active since Jul 2011
01 Jan 2023, 21:14
Pathetic
Cancelled a policy with these guys, got their agent to send them a mail and still they tried getting the debit order through my account. Luckily I ensured there was no funds. Still got charged for the insufficient funds. Pathetic
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
03 Jan 2023, 09:45Good morning A Conradie,
Thank you for your feedback.
We were unsuccessful in our many attempts to contact you previously and were therefore unable to cancel your policy.
We need to ensure that we confirm a cancellation with our client before cancelling to avoid an incorrect cancellation.
We have now cancelled your policy and apologise for any inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
We were unsuccessful in our many attempts to contact you previously and were therefore unable to cancel your policy.
We need to ensure that we confirm a cancellation with our client before cancelling to avoid an incorrect cancellation.
We have now cancelled your policy and apologise for any inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply03 Jan 2023, 09:45
Official
Good morning A Conradie,
Thank you for your feedback.
We were unsuccessful in our many attempts to contact you previously and were therefore unable to cancel your policy.
We need to ensure that we confirm a cancellation with our client before cancelling to avoid an incorrect cancellation.
We have now cancelled your policy and apologise for any inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
We were unsuccessful in our many attempts to contact you previously and were therefore unable to cancel your policy.
We need to ensure that we confirm a cancellation with our client before cancelling to avoid an incorrect cancellation.
We have now cancelled your policy and apologise for any inconvenience caused.
Regards,
OUTsurance
OUTsurance's replyOfficial
19 Jan 2023, 16:39Good afternoon A Conradie,
Thank you for your further feedback.
We experienced an unforeseen system error and are sorry for the inconvenience caused.
You will not receive any further debits.
Regards,
OUTsurance
Thank you for your further feedback.
We experienced an unforeseen system error and are sorry for the inconvenience caused.
You will not receive any further debits.
Regards,
OUTsurance
OUTsurance's reply19 Jan 2023, 16:39
Official
Good afternoon A Conradie,
Thank you for your further feedback.
We experienced an unforeseen system error and are sorry for the inconvenience caused.
You will not receive any further debits.
Regards,
OUTsurance
Thank you for your further feedback.
We experienced an unforeseen system error and are sorry for the inconvenience caused.
You will not receive any further debits.
Regards,
OUTsurance