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Anelet van den Berg
1 reviews | Active since Mar 2014
02 Jan 2025, 11:34
Pathetic
Our geyser burst on the 31st of Dec. Still Outsurance can't find someone to install a geyser for us. The call people who are not capable of installing geysers. Now new people must come and observe and see what is going on and do an assessment and then we might get a geyser!!!! Pathetic
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OUTsurance's replyOfficial
06 Jan 2025, 13:50Hello Anelet
Following our private reply to you, we received feedback from our claims manager, confirming you were assisted.
It is most unfortunate that the initial plumber could not assist promptly which left us no choice than to appoint an alternative service provider.
You have our sincere apologies once again for the frustration.
Regards
The OUTsurance Team
Following our private reply to you, we received feedback from our claims manager, confirming you were assisted.
It is most unfortunate that the initial plumber could not assist promptly which left us no choice than to appoint an alternative service provider.
You have our sincere apologies once again for the frustration.
Regards
The OUTsurance Team
OUTsurance's reply06 Jan 2025, 13:50
Official
Hello Anelet
Following our private reply to you, we received feedback from our claims manager, confirming you were assisted.
It is most unfortunate that the initial plumber could not assist promptly which left us no choice than to appoint an alternative service provider.
You have our sincere apologies once again for the frustration.
Regards
The OUTsurance Team
Following our private reply to you, we received feedback from our claims manager, confirming you were assisted.
It is most unfortunate that the initial plumber could not assist promptly which left us no choice than to appoint an alternative service provider.
You have our sincere apologies once again for the frustration.
Regards
The OUTsurance Team