1 reviews | Active since Jul 2016
Passing the buck
<p>I have been paying for my insurance for about 2 years now and I find out that the product I've been paying for isn't actually what I'm getting. I have now been trying to sort this out for a month. I have spoken to about 30 people and one supervisor. No one is interested in solving the situation. I have dealt with unhelpful companies for years now but this is honestly the most painful experience of my life. I cannot believe how it is possible to be this bad at your job.</p>
Hello Alastair
We are very sorry about the long time it has taken us to provide you with final feedback.
Our client care manager, Bennie contacted you and gave you an update on the relevant discussion you had when we added the cover for you. It's unfortunate to note the initial calls sent to you were not the required calls.
He has now arranged for the relevant call via CD.
Please don't hesitate to contact us should you have any further enquiries.
Regards
Dinky
Hello Alastair
We are very sorry about the long time it has taken us to provide you with final feedback.
Our client care manager, Bennie contacted you and gave you an update on the relevant discussion you had when we added the cover for you. It's unfortunate to note the initial calls sent to you were not the required calls.
He has now arranged for the relevant call via CD.
Please don't hesitate to contact us should you have any further enquiries.
Regards
Dinky