LE
Louw E
1 reviews | Active since Jun 2018
11 Feb 2025, 18:36
Painful experience!
What a painfull and drawn out experience to try and get a quote! First apply on line and then you are called and kept on the phone for 30 minutes to confirm everything you just entered on line! And you have to sit and listen to the Ts&Cs being read to you for 10 minutes! Why not mail it?? Not an easy company to do business with!
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OUTsurance's replyOfficial
07 Mar 2025, 10:29Good day Louw,
Thanks again for your feedback which we always appreciate and use to improve our processes.
We understand that a lengthy call is not always welcome, and while we try to reduce talk time, certain information or an additional request may extend the call.
We are sorry for the inconvenience caused.
Regards,
The OUTsurance Team
Thanks again for your feedback which we always appreciate and use to improve our processes.
We understand that a lengthy call is not always welcome, and while we try to reduce talk time, certain information or an additional request may extend the call.
We are sorry for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply07 Mar 2025, 10:29
Official
Good day Louw,
Thanks again for your feedback which we always appreciate and use to improve our processes.
We understand that a lengthy call is not always welcome, and while we try to reduce talk time, certain information or an additional request may extend the call.
We are sorry for the inconvenience caused.
Regards,
The OUTsurance Team
Thanks again for your feedback which we always appreciate and use to improve our processes.
We understand that a lengthy call is not always welcome, and while we try to reduce talk time, certain information or an additional request may extend the call.
We are sorry for the inconvenience caused.
Regards,
The OUTsurance Team