1 reviews | Active since Jan 2017

04 Apr 2017, 16:05

Paid for nothing for 6 years!

<p>The Outsurance rep who sold me my business liability policy did so while blatantly lying to me about what was covered. That was in 2011. </p> <p> </p> <p>When I wanted to make a claim, I discovered that he had ****. I contacted Outsurance who promised to investigate but since then NOTHING. </p> <p> </p> <p>I used to have all my insurance with Outsurance and was looking forward to growing my portfolio with them till this. Ive paid thousands to them over the years, while being ******. </p> <p> </p> <p>I'm so glad I cancelled all my policies now and moved to Regent, an honest and straightforward business.</p>

0
Replies (1)
OUTsurance
OUTsurance's reply12 Apr 2017, 13:33
Official

Good day,

Thank you for bringing the matter to our attention. Schaun our sales manager has contacted you and apologized for the incorrect advice given by the advisor. He also discussed the refund with you and that it has been approved. We do apologize for the inconvenience caused.

Regards, Kelvin