OVERDUE REFUND

I cancelled my insurance policy on the 25th/07/22 and was due a refund.I was advised that funds were released on the 26th/07/22.I called outsurance on the 28/07 and was advised that funds will be received on the 25th/08.I called outsurance today the 28th August and was advised funds were released and the SENIOR CONSULTANT SHARON requested my bank statement.My bank statement was sent to prove that I did not receive MY MONEY.OUTSURANCE I NEED MY REFUND TODAY!!!Check email *** my bank statement has been sent to that email address.I am not impressed with the lies and poor service received from outsurance.I cancelled my policy due to their ridiculous increase and can assure Outsurance that i will never ever return.Please refund my money today, i cannot wait over a month for funds that are due to me!!!!