MH
Megan H

1 reviews | Active since Aug 2020

12 Jan 2022, 15:32

Overbearing Consultant

I was looking to change my insurance, then gave Outsurance a try - I wish that I hadn't! Gave all my info, explained to Shelton Khoza, that I would not be making up my mind today, as I would need to discuss with my husband. He was overbearing, he would not let me speak, and cornered me into making a decision straight away - asked me for my banking details three times! I do not know that bullying was a tactic of Outsurance. Needless to say, that conversation ended in a hang-up.

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Replies (1)
OUTsurance
OUTsurance's reply12 Jan 2022, 15:59
Official
Good afternoon Megan,

Thank you for bringing this to our attention and allowing us the opportunity to investigate your concerns. 

We truly are sorry for the poor experience you had with us.

We will ensure that the call is audited and any transgressions addressed.

Regards,
OUTsurance