JR
Julia R
1 reviews | Active since Apr 2018
15 Sept 2024, 10:59
Overall good experience, but not a 5 star experience; the company's retention department is relentless
Overall good experience, but not a 5 star experience; the company's retention department is relentless. Last claimed decades ago, so cannot comment on present service levels, but it was a seamless experience then. Good premiums available.
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Replies (1)
OUTsurance's replyOfficial
16 Sept 2024, 09:08Good day Julia,
Thank you for your valued feedback. Glad to hear that your overall service experience has been good.
Concerned to hear about your experience with our retentions team, sorry about that.
Our client services manager will call you to address your concerns.
Regards,
The OUTsurance Team
Thank you for your valued feedback. Glad to hear that your overall service experience has been good.
Concerned to hear about your experience with our retentions team, sorry about that.
Our client services manager will call you to address your concerns.
Regards,
The OUTsurance Team
OUTsurance's reply16 Sept 2024, 09:08
Official
Good day Julia,
Thank you for your valued feedback. Glad to hear that your overall service experience has been good.
Concerned to hear about your experience with our retentions team, sorry about that.
Our client services manager will call you to address your concerns.
Regards,
The OUTsurance Team
Thank you for your valued feedback. Glad to hear that your overall service experience has been good.
Concerned to hear about your experience with our retentions team, sorry about that.
Our client services manager will call you to address your concerns.
Regards,
The OUTsurance Team