OVER CHARGINBG AND BAD SALES IS TOPS OVER SERVICE

When is comes to SALES they are on point with their calls as the sale they are trying to make. but maintaining current customers and providing service well lets just say that i not a priority. found out they calculate their premiums they charge you using 365.25 days.... which calendar year as 365.25 days. i know of 365 or 366, but have as a rule decided that this is normally practice not even Banks use .25 days