LL
Liezel L

1 reviews | Active since Sept 2022

19 Nov 2024, 11:51

Ovayo, the call centre operator is an absolute star! From submitting our pet insurance claim for hospitalisation for our bull terrier due to bi****y to the payout was 2 days

Ovayo, the call centre operator is an absolute star! From submitting our pet insurance claim for hospitalisation for our bull terrier due to bi****y to the payout was 2 days. Everything was explained perfectly and easy to understand. She phoned us and stated the exact amount to be paid out after excess . She is a real asset to Outsurance . Five stars +

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Replies (1)
OUTsurance
OUTsurance's reply19 Nov 2024, 11:58
Official
Hello Liezel,

This is a fantastic testimony to world-class service! 

Thank you so much for singing Ovayo‘s praises in this manner! 

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team