Outsurnce will be held liable for my life if anything happens to me - AIRBAGS NOT WORKING. WORST SERVICE EVER.

Outsurance is worst I have ever seen. I submitted a claim a few weeks ago for a scratch at the bottom of my car on both sides. My car went into the panel beaters Monday 25 April. They instructed the panel beater to repair the panel and not replace, even though the panel beater advised against it and showed the proof. When I collected my car they grinded the scratched down and filled the dents with rubber. When they spray-painted over it they did not use the correct white because they did not have it. The bottom of my car is full of bumps and you can see the grey spots coming out from the rubber they filled it with. To add to this my cars sensors and airbags are not working. I am currently driving around for more than 2 weeks with airbags that is not working. I am putting it out there and have written to my lawyer that if anything happens to me on the road, OUTSURANCE will be fully responsible. I have phoned numerous times to speak to the complaints department without success. I sit in meetings everyday and can not always answer when they call me. NOT THAT there was a lot of calls that I missed. On top of that they sent me a notification that my premium will go up to over R1200 for a polo. My excess that I paid was R4800 and Outsource only contributed to R4400 to the claim. I now need to go back to the panel beaters. Time and leave out of my day that I do not have for a meeting to see what they can do. I am up hauled with the process and treatment I received. Assessor Lekena - number *** has been so rude to me over the phone throughout this entire process. I attempted to contact him on Monday via WhatsApp and phone call to only get a response today. I CAN NOT WAIT TO STOP MY CONTRACT WITH OUTSOURCE AND MOVE ON TO SOMEONE BETTER AND MORE AFFORDABLE.