MM
MOLEBOGENG M

1 reviews | Active since May 2021

04 Oct 2022, 09:44

Outsurence desperate for business that they force their way if they don't find you

I will like to report outsurence yesterday outsurence called me twice and I didn't answer because I have called I'd so I can see who is calling me ,then they have the audacity, the nerves to go to my transunion credit report and make an enquiry on my behalf the nerve of them going to my profile and adding inquiries on my profile I wonder who did it and why they did it are they that desperate for people to have insurance with them that they don't even get the permission from the non client to go thru they just do it ,is it desperation or what it is so I want you to call transunion the way you went to my profile and remove the inquiry u did on my behalf I don't want any policy with insurance and I'm not planning on taking one either after this ,it shows that will never have good working relationship if you are able to do this without my concern,.

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Replies (4)
MM
MOLEBOGENG M's update04 Oct 2022, 15:03
Reviewer Update
Kindly do so and remove that enquiry on my credit profile I didn't give you permission to do so ,neither I have any policy with you so who gave you the right to go to my credit record ,and note that I'm monitoring my credit record closely and I want to see that inquiry gone
OUTsurance
OUTsurance's reply06 Oct 2022, 15:42
Official
Good afternoon Molebogeng,

Further to our private response after receiving your complaint we requested a removal of the credit enquiry.

Transunion has informed us that the enquiry has been removed from your credit profile.

This was an error on our side, and we apologise for the inconvenience caused.

Regards,
OUTsurance
MM
MOLEBOGENG M's update06 Oct 2022, 20:01
Reviewer Update
Thank you soo much I checked and I see that you really removed it thank you so much now I see why outsurence is big like this ,you stick to your words and you give customers satisfaction 💯% thank you for the good work unlike other entities like o/m they very bad those people but thank you for sticking to you word I'm soo happy
OUTsurance
OUTsurance's reply07 Oct 2022, 14:21
Official
You are most welcome. Please accept our apologies again for the inconvenience caused.