1 reviews | Active since Jun 2011
Outsurane is unaffordable
I have been a loyal client of Outsurance for many years, my insurance are now being increased from R1720 to R2098. The biggest increase is for a vehicle that I bought brand new in 2023. When covering this vehicle, I was quoted R938 and now Outsurance are increasing this vehicle's premium to R1265 (after discounts). The explanation is that the value is high, my concern is that when I bought it the value was much higher, so why would it now be more to cover it? I had an accident last year which was not my fault but the lawyers of OUtsurance did not do much to get the taxi driver to pay now I am being punished for an accident that was not my fault. I feel that they lured me to OUTsurance by giving me a low premium and now they want to increase it to make up for it.
Further to our private reply, our client care manager contacted you to review your concerns.
We understand that an increase in your premium is never welcome however certain factors, and in this case your previous claim, contributed to your increase.
We unfortunately do not have any discounts available at this point and are sorry for the disappointment.
Regards,
The OUTsurance Team
Further to our private reply, our client care manager contacted you to review your concerns.
We understand that an increase in your premium is never welcome however certain factors, and in this case your previous claim, contributed to your increase.
We unfortunately do not have any discounts available at this point and are sorry for the disappointment.
Regards,
The OUTsurance Team
