outsurance#********!!!

This is the third and last time i have to come here to complain about Outsurance and their pathetic customer service!!First of all my car is paid up!Any cars value depreciates every year, so how the hell is it possible for the premium to increase??without my permission??nobody has consulted me or informed me of this,so why is it that i am being exploited by Outsurance the so called best insurance company?how can i pay R1300 for a Spark and R1200 for a Bmw 1 series both of which are 2013 models!!if this is how little outsurance thinks of clients then rather cancel all my policies cause i dont need this kind of service I am not getting it for free you are not doing me a favour and you are also not the only insurance company!!before any premium increases clients has to be notified so that i can decide if i want to continue with your services or not!!!many people have been complaining about your customer service but seems like you still not bothered about your incompetence