1 reviews | Active since Apr 2013
Outsurance's repetitive obnoxious behaviour of staf
I am sick and tired of the DISGUSTING service and obnoxious and draconian attitude of Outsurance. This is the third time that they have debited my account whereas I did not accept their offer as they DO NOT keep to the mandated agreement and they act arrogantly when you do not accept their unreliable telephonic discussions. When I discussed the details of a motor vehicle quotation with FIONA on 25/26 September 2023, I told her that I was not accepting their offer and no longer interested. Disgustingly, they debited my account without my authorization and seem to use my banking account as their shopping basket. Is Outsurance hustling company or are they in financial trouble that they have to *****ulently help themselves to my money which is not due to them? Outsurance seems to be an ********* company as this is the third time that they access my account without my agreement and authorization.
I demand that they return my R1310..39 PLUS BANK CHARGES that was *****ulently stole from my account as this seems to becoming a disgraceful habit. PEOPLE, BEWARE AND CHECK YOUR DEBIT ORDERS BY OUTSURANCE
Thank you for your review.
Further to our private response, we can confirm that Nasar our client services manager contacted you. Cover was accepted at sales stage however you were still insured with your previous insurer at the time of the debit. We can confirm that the refund has since been processed.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your review.
Further to our private response, we can confirm that Nasar our client services manager contacted you. Cover was accepted at sales stage however you were still insured with your previous insurer at the time of the debit. We can confirm that the refund has since been processed.
You have our apologies for the inconvenience caused.
Regards,
The OUTsurance Team
