OUTsurance's
I will never trust them again i got a dealeship tha broker never told me about all tha snags thy got when paying out a claim he never mentioned tha hole policy with me now thy stole all cars catlik contverters now i was told it not covert att all thy looking always for excuses to not pay out and im not paing small change to me dont ever go to OUTsurance's it a no no no no no no i dont advised any body to them thy are tha biggest ******
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Replies (2)
OUTsurance's replyOfficial
26 Sept 2022, 10:23Good day Mac,
We acknowledge receipt of your complaint. We have escalated the matter to a claims manager who will call you with feedback.
We are sorry for the disappointment.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We have escalated the matter to a claims manager who will call you with feedback.
We are sorry for the disappointment.
Regards,
OUTsurance
Best regards,
OUTsurance's reply26 Sept 2022, 10:23
Official
Good day Mac,
We acknowledge receipt of your complaint. We have escalated the matter to a claims manager who will call you with feedback.
We are sorry for the disappointment.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We have escalated the matter to a claims manager who will call you with feedback.
We are sorry for the disappointment.
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
03 Oct 2022, 08:13Hello Mac
Further to our private reply to you after having received your concerning feedback, the matter was properly investigated.
Our decision to reject the claim unfortunately remains unchanged.
The appropriate cover was not opted for and therefore no premium collcted for fidelity cover.
We are not insensitive to the financial loss you incurred as a result. You cancelled your policy with us and will approach the Ombudsman's offices, which we fully understand.
Regards
OUTsurance
Further to our private reply to you after having received your concerning feedback, the matter was properly investigated.
Our decision to reject the claim unfortunately remains unchanged.
The appropriate cover was not opted for and therefore no premium collcted for fidelity cover.
We are not insensitive to the financial loss you incurred as a result. You cancelled your policy with us and will approach the Ombudsman's offices, which we fully understand.
Regards
OUTsurance
Best regards,
OUTsurance's reply03 Oct 2022, 08:13
Official
Hello Mac
Further to our private reply to you after having received your concerning feedback, the matter was properly investigated.
Our decision to reject the claim unfortunately remains unchanged.
The appropriate cover was not opted for and therefore no premium collcted for fidelity cover.
We are not insensitive to the financial loss you incurred as a result. You cancelled your policy with us and will approach the Ombudsman's offices, which we fully understand.
Regards
OUTsurance
Further to our private reply to you after having received your concerning feedback, the matter was properly investigated.
Our decision to reject the claim unfortunately remains unchanged.
The appropriate cover was not opted for and therefore no premium collcted for fidelity cover.
We are not insensitive to the financial loss you incurred as a result. You cancelled your policy with us and will approach the Ombudsman's offices, which we fully understand.
Regards
OUTsurance
Best regards,