SA
Simone A

1 reviews | Active since Mar 2009

05 Dec 2016, 16:00

OUTSURANCE you really must think your clients are stupid!!

<p>I resigned from my job, where I was an account manager. As an account manager one goes to see clients. When, I started using my car for business, you increased my premium! Now that I am no longer working and changed my cover from business use to private use, you charge me R100 more! Really!! The retentions department guy whom I spoke to said that if you are unemployed you pay a higher premium than when you work!! Really!! You also ask what I am going to be doing!! What does it have to do with you! Apparently if I was looking for a job you would need to increase the premium even more!!! Goodbye OUTSURANCE, I am already looking for new insurance and I will also do so for all our other vehicles! - I hope people read this and don't sign up with you! You use every excuse to increase the premiums!!!!</p>

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Replies (1)
OUTsurance
OUTsurance's reply07 Dec 2016, 12:05
Official

Hi Simone,

Thank you for bringing this matter to our attention.

Mapula our client care manager has contacted you and assisted with a better premium.

We apologize for the inconvenience caused.

Regards,

Kelvin