PP
Piet P

1 reviews | Active since May 2019

24 May 2019, 16:52

OUTSURANCE worst service

Outsurance should stop looking good and focus on their service. I had 3 problem that i needed help. 1- plumbing problem that they did not have a service provider in the Bloemfontein area. I had to pay for the plumber myself. 2- Geyser in my second property leaked. Again, they did not have a service provider on the area. One had to come from a place 324km from me. They called and could only be there the next day. Top late. 3- Car accident, a assessor assessed the damage using photo's and he did not agree their two panelbeaters service providers quotations that they send me two. As you can see, i will not recommend Outsurance to anyone. Well, thats my personal opinion. Good luck.

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Replies (1)
OUTsurance
OUTsurance's reply27 May 2019, 08:20
Official
Good day

We acknowledge receipt of your over-all feedback which is naturally concerning. 

We could unfortunately not have traced a the policy you refer to. Your reference number merely states "Go through your records"

Please be so kind and provide us with the policy number. We will then be able to respond and assist. Please email us to the address we are sending you via private message.

Regards
OUTsurance