Outsurance - WORST LEGAL DEPARTMENT

I had my new car one day when an outsurance client drove into me.<br> I am handling the third party case myself. The incident occurred 8 May, i submitted all the required docs and pics and called back to follow up, was told need more pics, sent more pics<br> Followed up after 5 days only to find that nothing has been submitted - Anton Snyman<br> Phoned them again after a few days only to find that the pics i sent is not enough to asses the damage and i need to drive to a credited dealer to get my car assessed<br> I waited 2 days for an adress,followed up with Anton Snyman (who NEVER phones me back EVER) <br> i eventually refused to drive anywhere to get assessed so said he will get someone to come to me. I have been trying to get hold of Anton and his Manager, Janine du Toit for 6 working days. Spoke to Mohau who is EXTREMELY RUDE and not helpful at all. **** to me saying both Anton an Janine is busy on a call, only to later speak to someone else stating Anton hasn't been in to work at all. <br> <br> Is this all part of their tactic to get you to give in to the first settlement amount??? Just so you can get it over with?<br> <br> Worst department in the world award definitely goes to Outsurance Legal Dep