HB
Hermann B

1 reviews | Active since Jan 2011

31 May 2021, 13:33

Outsurance worse ever

I transferred my policy to my wifes name about 2 months ago and asked them for a month long to remove my account from experian it was done but today i notice it was added again.Seriously messed up company.U are messing uo my bond for house finance.

0
Replies (4)
OUTsurance
OUTsurance's reply01 Jun 2021, 15:09
Official
Hello Hermann

Thank you for your feedback.
We received confirmation from the credit bureaus, stating your payment profile has correctly been updated.
Our client care advisor was in contact with your wife and provided her with the required email communication.

Please let us know if you need any further assistance in this matter.

Regards
OUTsurance
HB
Hermann B's update01 Jun 2021, 15:35
Reviewer Update
Hello Outsurance

For your information it still shows

Status Code | OPEN/CURRENT
Current Balance | R777.00

Send me the proof of the confirmation from the credit bereaus
HB
Hermann B's update01 Jun 2021, 15:44
Reviewer Update
Done as requested
OUTsurance
OUTsurance's reply01 Jun 2021, 15:44
Official
Thank you