Outsurance won't pay for damage by using photo of wrong end of vehicle

<p>Dear Sir / Madam<br /> <br />RE: Refuting Liability<br /> <br />We refer to the incident happened on 16/10/2016 and wish to advise that we will not make a settlement offer towards your damage.<br /> <br />According to the information at our disposal, Our client acknowledge that there was a minor incident at the parking lot but no damaged was caused to your client’s vehicle. <br /> <br />Please see the attached photo taken by our client after the incident and there is no indication of the damage.<br /> <br />Please be advised that we have closed the file on our side.<br /> <br />Yours faithfully</p> <p><br />Moeti Maduna<br />OUTsurance Legal Department</p>