OUTSURANCE WILL DROP A CALL ON YOUR EARS WITHOUT A SECOND THOUGHT

I took out a vehicle insurance cover with Outsurance, just 8 days ago because it was a prerequisite for the vehicle to go out, as it was financed. But Outsurance cover proved to be way too much expensive, so I shopped around for a cheaper company, which I found (contact me if you want to know the name). Just now I call outsurance with the aim of canceling, and a Karin by the name of Fatima answers the phone. Initially she was friendly on the telephone because she did not know the purpose for my call, but as soon as she heard "I want to cancel " she immediately dropped a call on my ears.

First and foremost, I am covered by the Consumer Protection Act 68 of 2008. The service provider is bound to provide the services for which I am satisfied, period! Tomorrow I am going to their offices in centurion, I want to see this Karin. And I believe there is an element of ****** in this, should it have been one of her own I don't think she would have dropped a call on their ears on the basis of just hearing a word "cancel". Outsurance is a juristic person, and has been serving the nation quite well for long, the problem is people who work in these juristic persons! If she was a better employee she could have heard my story and device some other means for me to stay with them, but a Karin is a Karin