fJ
frans J
1 reviews | Active since May 2014
01 Mar 2023, 09:41
Outsurance what happened to your excellent customer support
Come on Mr Outsurance from excellent customer support to none Issue outstanding since January and followed up yesterday just with another false promise to call back
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OUTsurance's replyOfficial
03 Mar 2023, 09:02Hello Frans
Thank you for bringing the matter to our attention.
Our assessing manager, Zandi contacted you with an apology for the poor service you have received and the reason for the poor follow up was also discussed.
She confirmed our latest decision on a settlement for internal damage.
Thank you for accepting our apologies and your understanding.
Regards
The OUTsurance Team
Thank you for bringing the matter to our attention.
Our assessing manager, Zandi contacted you with an apology for the poor service you have received and the reason for the poor follow up was also discussed.
She confirmed our latest decision on a settlement for internal damage.
Thank you for accepting our apologies and your understanding.
Regards
The OUTsurance Team
OUTsurance's reply03 Mar 2023, 09:02
Official
Hello Frans
Thank you for bringing the matter to our attention.
Our assessing manager, Zandi contacted you with an apology for the poor service you have received and the reason for the poor follow up was also discussed.
She confirmed our latest decision on a settlement for internal damage.
Thank you for accepting our apologies and your understanding.
Regards
The OUTsurance Team
Thank you for bringing the matter to our attention.
Our assessing manager, Zandi contacted you with an apology for the poor service you have received and the reason for the poor follow up was also discussed.
She confirmed our latest decision on a settlement for internal damage.
Thank you for accepting our apologies and your understanding.
Regards
The OUTsurance Team