WB
Wally B

1 reviews | Active since Feb 2016

24 Nov 2020, 11:51

Outsurance waste of time.

So my first claim after many payments goes like this. May I sign in a claim? The first question is : How long have you owned this house? How rediculous! Surely you ask these questions when you write the original contract? I cancelled on the spot.

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Replies (1)
OUTsurance
OUTsurance's reply25 Nov 2020, 10:49
Official
Hello Wally

We are very sorry the claims validation process caused you discomfort.

Our client care advisor discussed the process  we follow when a claim is being submitted. You sadly decided not to proceed with the claim and requested cancellation of your policy.

You have our best wishes.

Regards
OUTsurance