M
Macfaden

1 reviews | Active since Jul 2025

09 Jul 2025, 16:32

Outsurance very unhe...

Outsurance very unhelpful Don't communicate with client Unprofessional Unhelpful Delayed tactics

0
Replies (2)
OUTsurance
OUTsurance's reply09 Jul 2025, 17:48
Official
Hi Macfeden

We apologise for the poor service experience.

One of our managers will be in contact with you in the morning.

Regards
The OUTsurance Team

OUTsurance
OUTsurance's reply07 Aug 2025, 14:57
Official
Good day Macfeden,

Following our recent conversation with our team regarding your concerns, you shared that you were satisfied with the service received but had considered cancelling due to a more competitive premium elsewhere.

We’re absolutely delighted that you’ve chosen to remain with us. Your continued trust means a great deal, and we’re committed to providing you with the best possible service and value.

Thank you for staying with us.

Regards,
The OUTsurance team