Outsurance - Very Poor Service / Turnaround - ***

<p>Received very poor service from Outsurance on response to my building and household claim. The consultant was friendly but far from efficient, I had to call him numerous of times and for most of the time he was unavailable and seldom returned my calls. Outsurance did not have emergency repair callouts during the first two weeks of Jan which left me to repair the damage. I logged the claim on the 05th Jan only saw the home contents accessor the following week, who came into my home looked through my drawers and went through my phone as if she was looking for something with her terrible attitude, inconsiderate of the experience my wife, baby and myself was going through mentally from the house burglary. The building damages was eventually repaired within a week after numerous calls from me pushing to get the job done asap, consultant told me that job could only done around the end of Jan 2017. Up until today, i still sit with furniture damage and door damage which i have not received confirmation of the repair date. Once again the consultant/advisor is unavailable to take my calls to update me on the status of the remaining damaged items.</p>