Outsurance vehicle repair companies do poor quality work - stay away

Outsurance sent my vehicle to a repair shop for a right fender repair. It has been 4 months now and the vehicle is still not repaired properly. The claims advisor and repair company have been giving me excuses from the time the vehicle was booked in. This is a work vehicle and impacts my business but Outsurance could not care less. They expect me to accept the vehicle back even though it has issues that were not there to begin with. Outsurance uses repair companies that have no quality control or proper expertise to get vehicles repaired properly. Rather go with Miway or Santam, seems like their customers are actually getting proper insurance.