wB
wynand B
1 reviews | Active since Jul 2025
16 Jul 2025, 14:57
Outsurance useless
Promise to phone back - not solving my problem - after 26 years leaving them for poor service - useless
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OUTsurance's replyOfficial
21 Jul 2025, 15:18Good day Wynand,
The lack of feedback you describe is unacceptable. We don't blame your for sharing your experience.
After responding privately to you, we escalated the matter to Hawa, our client services manager. We can confirm that your concerns have been addressed. We will address the lapse in service accordingly.
We do apologise for the delay in service.
The OUTsurance Team
The lack of feedback you describe is unacceptable. We don't blame your for sharing your experience.
After responding privately to you, we escalated the matter to Hawa, our client services manager. We can confirm that your concerns have been addressed. We will address the lapse in service accordingly.
We do apologise for the delay in service.
The OUTsurance Team
OUTsurance's reply21 Jul 2025, 15:18
Official
Good day Wynand,
The lack of feedback you describe is unacceptable. We don't blame your for sharing your experience.
After responding privately to you, we escalated the matter to Hawa, our client services manager. We can confirm that your concerns have been addressed. We will address the lapse in service accordingly.
We do apologise for the delay in service.
The OUTsurance Team
The lack of feedback you describe is unacceptable. We don't blame your for sharing your experience.
After responding privately to you, we escalated the matter to Hawa, our client services manager. We can confirm that your concerns have been addressed. We will address the lapse in service accordingly.
We do apologise for the delay in service.
The OUTsurance Team