Outsurance use bullying tactics to repudiate your claim

<p>Why? Because I don’t happen to recall the exact details of items bought 15 years ago. True story! You don’t get asked to confirm, you get called in, sat down and spoken to as if you are a ********. You know those photo’s I said I would find and you said I really should not put myself to any trouble, well I found them. I have proof.</p> <p>We bought my husband’s 3-year-old laptop 2nd hand from the company he works for. The proof of payment was not good enough. Neither was talking to the finance department of the company good enough, they insisted the IT department verify the details. WHY? Because the laptop cost us R570.</p> <p>My son is a 4th year varsity student currently working crazy hours. A fact I mentioned on numerous occasions since his need for computers to work on, is a very real issue. What does Outsurance do, they call my son and quiz him on the items ****** list. ***!! This is my claim. I see my son ONLY when he needs food or is enquiring about the computers. Is this even ethical?</p> <p>It’s been three weeks. Speedy resolution my ASS!!</p> <p>Insurance claim? Nope, smacks of witch hunt to me!</p>