PK
Philip K
1 reviews | Active since Mar 2009
20 Oct 2024, 16:55
Outsurance unreasonable
So one month after I phoned and received confirmation of my premiums outsurance sends me a mail informing me they are increasing my premiums, by 30%!!!
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
21 Oct 2024, 16:19Good day Philip
We understand that receiving an annual increase will come with a disappointment. We send out re-rate notifications 45 days prior to the rerate taking effect, giving our clients an opportunity to review their premium. Further to our private response, you were contacted by one of our managers Lesego, who advised you that the annual increase is based on a variety of factors like claims, inflationary adjustments etc.
We are sorry that we could not help you with a premium reduction this time around. RegardsThe OUTsurance Team
We understand that receiving an annual increase will come with a disappointment. We send out re-rate notifications 45 days prior to the rerate taking effect, giving our clients an opportunity to review their premium. Further to our private response, you were contacted by one of our managers Lesego, who advised you that the annual increase is based on a variety of factors like claims, inflationary adjustments etc.
We are sorry that we could not help you with a premium reduction this time around. RegardsThe OUTsurance Team
OUTsurance's reply21 Oct 2024, 16:19
Official
Good day Philip
We understand that receiving an annual increase will come with a disappointment. We send out re-rate notifications 45 days prior to the rerate taking effect, giving our clients an opportunity to review their premium. Further to our private response, you were contacted by one of our managers Lesego, who advised you that the annual increase is based on a variety of factors like claims, inflationary adjustments etc.
We are sorry that we could not help you with a premium reduction this time around. RegardsThe OUTsurance Team
We understand that receiving an annual increase will come with a disappointment. We send out re-rate notifications 45 days prior to the rerate taking effect, giving our clients an opportunity to review their premium. Further to our private response, you were contacted by one of our managers Lesego, who advised you that the annual increase is based on a variety of factors like claims, inflationary adjustments etc.
We are sorry that we could not help you with a premium reduction this time around. RegardsThe OUTsurance Team