1 reviews | Active since Oct 2022
Outsurance- Unemployment means higher premiums
I had been with Outsurance for over 6 and a half years. CLAIM FREE for all these years as well. If you are working and have Outsurance, BEWARE, the moment you loose your job, Outsurance will increase your premiums as they have done with me. When I inquired why, I was told that unemployed people are a higher risk of meeting an accident than employed people because employed people just drive to work only, unemployed people drive everywhere. So, in summary, when you are unemployed you have money you fill up over R20 a litre petrol with no income what so ever and go joy riding. Employed people, who earn a salary, just drive in congested traffic with thousands of vehicles, to work and back home, so their risk is lower. Apparently employed people go to work and back home and no where else. OMG. Outsurance is full of ****.. I have moved my insurance to a more reputable company, have lower premiums and get rewards monthly instead of Outsurance's annual out bonus. Wish I had done this earlier. I guess I was blinded by the annual out bonus to see the company was just only interested in premiums rather than good drivers who remain claim free for over 6 years. No one can be certain that they will always be employed. DO U WANT YO TAKE A CHANCE AND STAY WITH OUTSURANCE? DONT GET BLINDED BY THEIR OUT BONUS!!!. They will leave you high and dry when you been them the most.
We came across as most insensitive and are very sorry this matter was not referred for you, nor properly discussed when you queried the increase.
Our client care manager contacted you, but you preferred not to have any further discussions with us, which we cannot blame you for.
Occupation is indeed a rating factor, but the explanation given and not referring the matter for assistance, made this a very unfortunate service experience for you.
You have our best wishes for the future.
Regards
OUTsurance
We came across as most insensitive and are very sorry this matter was not referred for you, nor properly discussed when you queried the increase.
Our client care manager contacted you, but you preferred not to have any further discussions with us, which we cannot blame you for.
Occupation is indeed a rating factor, but the explanation given and not referring the matter for assistance, made this a very unfortunate service experience for you.
You have our best wishes for the future.
Regards
OUTsurance
