Outsurance unathorised credit check

I recieved a call from outsurance last month, requesting if they could quote me on my insurance, 3 calls later I explained to the consult calling that I do not want to apply cause it will effect my credit profile. After checking my credit profile this morning there is an enquiry from them, I called them queying this and who gave them autorisation, promised to call me back nothing as yet. Please remove your enquiry and my number from your database, if this is your way of doing business I will never be intressted in your products!!!!!!