Outsurance , unacceptable service to a pensioner .

My Kia Soul was involved in a accident .I have written a review about this before . Currently my vehicle is at Kia Wonderboom because Outsurance wanted a report of the damage from a Kia Dealer . They seem to be playing cat and mouse with me , emailing each other with demands . My vehicle is there for two weeks today , 12/08/2024 . I need somoene to make a decision at outsurance , I need my vehicle and I need it in a roadworthy condition . SInce the cehicle was hit directly on the left front wheel I believe that everything connected to the wheel and is damaged should be repaired ! It is not rocket science , or is it ? Outsurance : *** Kia : Sharon Kgwedi sharon***ia.co.za