Outsurance tried to blindside me

Be extremely wary of vehicle cover provided by Outsurance, the "essential" option in particular, this cover is specifically available for vehicles older than 5 years and valued at a maximum of 50K. I did a telephonic quote with them and was pleased to find out that my toyota tazz would be covered at approx R42000.00 as was stated by the agent. I was really happy to hear this as most other insurers would only insure the vehicle up to around R32000.00. So I proceeded with the call providing all relevant information. Approaching the end of the call when around the time I had to acknowledge acceptance of the cover and give permission to debit, the agent quickly went through the cover amounts and I was shocked to hear that I would be covered for the initially mentioned value of R42000.00 in regards to theft and high jacking, but only R12000.00 in the case of an accident! This is ridiculous and could of been mentioned to me at the beginning of the call furthermore no other insurer does this! They intentionally blind sided me to this fact until the very last moment. Further more the agent went ahead and activated the cover before I accepted and said yes! I immediately called there cancellation department who proceeded to give me excuse after excuse, all in all it was a terrible first impression and I would never deal with them again.