outsurance totally **** and terrible company panaserve the lies and ****s and stress

extremely poor and stressful **** insurance company been endless headace on my claim Claims Notepad - ***/OT***0 (MR B PILLAY) i have sent my claim and they had assigned and idiot company panaserve to assess the damaged items along with automation to check my alarm system panaserve had come out and not even touched the damaged items but had went back to outsurance and said they had found not a sign of damage but had told me that they will come back to me after contacting outsurance to find out what to do with the items , full of lies in that company espcially they never answer teh phone i have call recoreds showing the amount of time i had tried to call and not once had got hold of them but they **** to outsurance that they had informed me that items are not damaged . this happened by damaged due to the recent flooding

i had spend many hours even trying to contact outsurance managers of ayanda ndlovu the claim assessor they always promise the number but never send it i have proof of the request via email and no responce also milven the claim advisor had called and i had explained him panaserve had never assessed anything but he said he will contact them and they will come the same day and up till now no one had come the inconvience outsurance had caused had let me to feel like life is totally unfair and not worth it anymore the automation company had come out quickly and saw the water damage and send the report but now appraintly that is not covered on the insurance and this was not advised to me by the broker that had come out they said they will tell management and get back to me but never did

please dont find yourself in my position go with a more trusted insurance company to anyone out there thats in my position especially the premium they had charged me is so high compaired to qoutes im getting now from way more proper companies like santum

i hope god deals with this company and put them in the same position they put me in right now they won today but one day they get whats due especially panaserve the lies and the runaround

brandon pillay - ***