UH
Uvesh H
1 reviews | Active since Aug 2010
04 May 2023, 14:54
Outsurance to help with their provider
Firstly apologies for the 2 star rating however this is a huge concern of the service that your service providers offer.
I am not a direct client of outsurance however the vehicle that I own was insured and repaired by Outsurance and Saturn Auto Body.
Since I am the new owner I picked up terrible repairs that Saturn carried out The car went back for paint rectification since it has a lifetime guarantee
Long story short, they just messed up further and I need outsurance to step in and sort their provider out.
Furthermore they had the nerve to pass nasty comments when I pointed out their bad work
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
08 May 2023, 13:19Good afternoon Uvesh,
Further to our private reply, our client liaison advisor George has been in contact with you.
We unfortunately will not be able to assist with this matter and ask that you refer your concerns to BMW directly.
Regards,
The OUTsurance Team
Further to our private reply, our client liaison advisor George has been in contact with you.
We unfortunately will not be able to assist with this matter and ask that you refer your concerns to BMW directly.
Regards,
The OUTsurance Team
OUTsurance's reply08 May 2023, 13:19
Official
Good afternoon Uvesh,
Further to our private reply, our client liaison advisor George has been in contact with you.
We unfortunately will not be able to assist with this matter and ask that you refer your concerns to BMW directly.
Regards,
The OUTsurance Team
Further to our private reply, our client liaison advisor George has been in contact with you.
We unfortunately will not be able to assist with this matter and ask that you refer your concerns to BMW directly.
Regards,
The OUTsurance Team
UH
Uvesh H's updateReviewer Update
09 May 2023, 14:17Thanks to Joanne who has reached out today. I highly appreciate it. I understand the position that Outsurance is at with regards to the entire matter.
It was worth a try to reach out so service provider can do what is ethically correct.
It was worth a try to reach out so service provider can do what is ethically correct.
UH
Uvesh H's update09 May 2023, 14:17
Reviewer Update
Thanks to Joanne who has reached out today. I highly appreciate it. I understand the position that Outsurance is at with regards to the entire matter.
It was worth a try to reach out so service provider can do what is ethically correct.
It was worth a try to reach out so service provider can do what is ethically correct.
OUTsurance's replyOfficial
10 May 2023, 16:13Thank you for your further feedback.
We are glad that Joanne was able to assist with clarity.
Regards,
The OUTsurance Team
We are glad that Joanne was able to assist with clarity.
Regards,
The OUTsurance Team
OUTsurance's reply10 May 2023, 16:13
Official
Thank you for your further feedback.
We are glad that Joanne was able to assist with clarity.
Regards,
The OUTsurance Team
We are glad that Joanne was able to assist with clarity.
Regards,
The OUTsurance Team