LN
Lungile N
1 reviews | Active since Dec 2019
02 Dec 2019, 12:13
Outsurance third party claim
I was bumped by an OUTSURANCE client that forced a right turn in front of me in the process damaging my car now I am sitting with damages worth R35 000 after Outsurance refused to pay for the damages.
The reason for not paying for the damages was that no one has a right of way yet their client failed to stop on a stop sign.
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Replies (4)0
Replies (4)
OUTsurance's replyOfficial
03 Dec 2019, 09:25Good day Lungile,
Thank you for your feedback. Isaac our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail.
Isaac discussed the reasons for the apportionment and the matter was rejected on a negative apportionment.
Sorry for the disappointment.
Regards,
OUTsurance
Thank you for your feedback. Isaac our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail.
Isaac discussed the reasons for the apportionment and the matter was rejected on a negative apportionment.
Sorry for the disappointment.
Regards,
OUTsurance
OUTsurance's reply03 Dec 2019, 09:25
Official
Good day Lungile,
Thank you for your feedback. Isaac our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail.
Isaac discussed the reasons for the apportionment and the matter was rejected on a negative apportionment.
Sorry for the disappointment.
Regards,
OUTsurance
Thank you for your feedback. Isaac our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail.
Isaac discussed the reasons for the apportionment and the matter was rejected on a negative apportionment.
Sorry for the disappointment.
Regards,
OUTsurance
LN
Lungile N's updateReviewer Update
03 Dec 2019, 17:07What was the point of your legal representative calling me and saying that after their assessments i will only be paid R21 000?If he had done his investigation properly.
Then the following day he called saying they won't be making any payment as their client had said to them that the road was clear for her to make a right turn of which it was not true as there was heavy traffic.
Your legal representative did not even call the witness but only took what their client had said to him and came to a conclusion.
Then the following day he called saying they won't be making any payment as their client had said to them that the road was clear for her to make a right turn of which it was not true as there was heavy traffic.
Your legal representative did not even call the witness but only took what their client had said to him and came to a conclusion.
LN
Lungile N's update03 Dec 2019, 17:07
Reviewer Update
What was the point of your legal representative calling me and saying that after their assessments i will only be paid R21 000?If he had done his investigation properly.
Then the following day he called saying they won't be making any payment as their client had said to them that the road was clear for her to make a right turn of which it was not true as there was heavy traffic.
Your legal representative did not even call the witness but only took what their client had said to him and came to a conclusion.
Then the following day he called saying they won't be making any payment as their client had said to them that the road was clear for her to make a right turn of which it was not true as there was heavy traffic.
Your legal representative did not even call the witness but only took what their client had said to him and came to a conclusion.
OUTsurance's replyOfficial
18 Dec 2019, 11:12Good day Lungile,
Yes you are correct, we did state R21000 however the matter ended in a negative apportionment due to the high cost in our client's damages.
Elizna, Isaac's manager, contacted you to discuss in detail.
Regards,
OUTsurance
Yes you are correct, we did state R21000 however the matter ended in a negative apportionment due to the high cost in our client's damages.
Elizna, Isaac's manager, contacted you to discuss in detail.
Regards,
OUTsurance
OUTsurance's reply18 Dec 2019, 11:12
Official
Good day Lungile,
Yes you are correct, we did state R21000 however the matter ended in a negative apportionment due to the high cost in our client's damages.
Elizna, Isaac's manager, contacted you to discuss in detail.
Regards,
OUTsurance
Yes you are correct, we did state R21000 however the matter ended in a negative apportionment due to the high cost in our client's damages.
Elizna, Isaac's manager, contacted you to discuss in detail.
Regards,
OUTsurance
LN
Lungile N's updateReviewer Update
20 Dec 2019, 14:461.Are final decision not approved by his manager before making a call?
2.What was the point of him calling if he knew that the decision was not yet final.
3.When i spoke to him he even went on to say 'i can make money out of this by getting people to do it cheaper for me,meaning he knew exactly what he was doing for you guys to say he made a mistake it's just a cover up
2.What was the point of him calling if he knew that the decision was not yet final.
3.When i spoke to him he even went on to say 'i can make money out of this by getting people to do it cheaper for me,meaning he knew exactly what he was doing for you guys to say he made a mistake it's just a cover up
LN
Lungile N's update20 Dec 2019, 14:46
Reviewer Update
1.Are final decision not approved by his manager before making a call?
2.What was the point of him calling if he knew that the decision was not yet final.
3.When i spoke to him he even went on to say 'i can make money out of this by getting people to do it cheaper for me,meaning he knew exactly what he was doing for you guys to say he made a mistake it's just a cover up
2.What was the point of him calling if he knew that the decision was not yet final.
3.When i spoke to him he even went on to say 'i can make money out of this by getting people to do it cheaper for me,meaning he knew exactly what he was doing for you guys to say he made a mistake it's just a cover up