MN
Mfanumpela N
1 reviews | Active since Oct 2019
03 Aug 2023, 15:24
OUTSURANCE THEY ARE USELESS NO CUSTOMER SERVICE AT ALL
It's been two weeks now I have battling with outsurance to send proof of payment for the claim , they keep sending me remittance letters without any proof of payment. I told them the bank need proof because no funds is showing on their side but no assistance at all. The account is still not settled, TARA AND MICHAEL PIETERSEN very useless consultant
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OUTsurance's replyOfficial
07 Aug 2023, 11:44Good afternoon Mfanumpela,
Further to our private repy our salvage advisor Sarfaaz contacted you and has assisted in finalising the matter for you.
Payment was made to ABSA last month and there was a delay on their side in matching the payment to your account.
This has now been resolved for you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private repy our salvage advisor Sarfaaz contacted you and has assisted in finalising the matter for you.
Payment was made to ABSA last month and there was a delay on their side in matching the payment to your account.
This has now been resolved for you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply07 Aug 2023, 11:44
Official
Good afternoon Mfanumpela,
Further to our private repy our salvage advisor Sarfaaz contacted you and has assisted in finalising the matter for you.
Payment was made to ABSA last month and there was a delay on their side in matching the payment to your account.
This has now been resolved for you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private repy our salvage advisor Sarfaaz contacted you and has assisted in finalising the matter for you.
Payment was made to ABSA last month and there was a delay on their side in matching the payment to your account.
This has now been resolved for you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team