GC
Garrith C
1 reviews | Active since Jul 2020
23 Jul 2025, 16:19
Outsurance the worst insurer ever!
Absolutely False advertising! Please don't be fooled by their adverts, when it comes to claims, they WILL make it their mission not to pay out! the worst insurance company ever, will be cancelling and moving somewhere else, and because of their claim denial, I will be closing my company doors
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Replies (2)GC
Garrith C's updateReviewer Update
30 Jul 2025, 15:16your "outcome" is causing me to close my doors soon!
GC
Garrith C's update30 Jul 2025, 15:16
Reviewer Update
your "outcome" is causing me to close my doors soon!
OUTsurance's replyOfficial
14 Aug 2025, 15:10Good day Garrith,
Further to our initial response and the subsequent review of your claim, our Claims Manager, Gert, made efforts to personally discuss the reasons behind our decision with you.
Please be assured that we are committed to settling all valid claims and consistently strive to apply our processes fairly and transparently.
In this instance, our decision is based on a specific policy exclusion. We understand that this outcome may be disappointing, and we sincerely apologise for any frustration it may have caused.
Regards,
The OUTsurance Team
Further to our initial response and the subsequent review of your claim, our Claims Manager, Gert, made efforts to personally discuss the reasons behind our decision with you.
Please be assured that we are committed to settling all valid claims and consistently strive to apply our processes fairly and transparently.
In this instance, our decision is based on a specific policy exclusion. We understand that this outcome may be disappointing, and we sincerely apologise for any frustration it may have caused.
Regards,
The OUTsurance Team
OUTsurance's reply14 Aug 2025, 15:10
Official
Good day Garrith,
Further to our initial response and the subsequent review of your claim, our Claims Manager, Gert, made efforts to personally discuss the reasons behind our decision with you.
Please be assured that we are committed to settling all valid claims and consistently strive to apply our processes fairly and transparently.
In this instance, our decision is based on a specific policy exclusion. We understand that this outcome may be disappointing, and we sincerely apologise for any frustration it may have caused.
Regards,
The OUTsurance Team
Further to our initial response and the subsequent review of your claim, our Claims Manager, Gert, made efforts to personally discuss the reasons behind our decision with you.
Please be assured that we are committed to settling all valid claims and consistently strive to apply our processes fairly and transparently.
In this instance, our decision is based on a specific policy exclusion. We understand that this outcome may be disappointing, and we sincerely apologise for any frustration it may have caused.
Regards,
The OUTsurance Team