Outsurance "The greatest, Ja Right"

<p>Good people of South Africa please be careful when taking household insurance Outsurance on TV offer the world, with no claim bonuses excetra but when it comes down to the nitty gritty well then it is sorry for you.</p> <p>On the 6th of June my house was broken into and all small to carry items were ****** out of the main bedroom. When i got home i immediately phoned Outsurance and spoke to Basani Honwani to find out about the jewellery that was ****** and she informed me that because it was ****** from inside the house it will be covered to the value of the policy but i must be aware if i make a claim i will loose my no claim bonus (whoopee).</p> <p>On the 9th after going through the cupboards to make certain we listed everything we submitted our claim with Basani and that is where the good service stops. After that there was no service we have had to call 9 times on numerous occasions to find out about our claim to be told that OUTSURANCE is getting comaparative quotes and will come back to us, never once were we informed of there possibly been a problem with our claim. Tonight, 6 July, a Month later they phoned to tell us out of a claim in excess of R100 000.000 they are only going to honour a cell phone and laptop which equates to about R10 000.00 - R15 000.00 and the rest well sorry for you because it was not specified, not even a family meal voucher to McDonalds just sorry for your loss.</p> <p>Now this really burns a hole you know where and really proves the point why Outsurance is such a ******* company because they are very quick to take your payment at 12.01am on the 1st of every month but when there is a claim they will find every excuse how not to and why not to pay. I can understand there is give and take on any claim in Outsurance's case it is just take. (no negotiations what so ever, i told them to give me the cash for the cellphone as i could not wait a month for them to get off there ****s on my claim so i had to go and buy one in the interim. Even that you don't have an option take the phone or get nothing it is in the very very small print)</p> <p>I should have listened to the warnings when my mates advisde me to not insure with Outsurance and rather go with someone stable that looks after their clients like Santam.</p> <p>Now that i have been burnt by OUTSURANCE please listen to my warning "Stay Away From Them They Don't Pay" go somewhere else anywhere else but them.</p> <p>I am going to go to every media possible out there including my followers on Facebook to warn the people about insuring with Outsurance.</p>