YK
Yvonne K

1 reviews | Active since Oct 2023

24 Jan 2024, 17:07

Outsurance the company with sweet talk, but no action

BE WARE OF OUTSURANCE They took me for a ride on a vehicle claim, from Ocotober 2023, up to now I had to cancel my cover with them on both my vehicles Because of their double sided wording / actions they don't honour what they have done in the past And for all you out there - I was extremely impressed with quotes that I got form other insurance companies for my two vehicles for comprehensive cover So don't be fooled with Outsurance's sweet talk - and the media promoting them Do yourself a favour and get quotes from other insurance companies - you will be surprised

I'm now paying

0
Replies (1)
OUTsurance
OUTsurance's reply08 Feb 2024, 10:11
Official
Hello Yvonne

Further to our private reply to you, we again apologise for the frustration you experienced during the validation of your claim.
Our claims manager discussed our settlement as well as recourse offered since.

Regards
The OUTsurance Team