outsurance taking their time to pay out a theft claim.

I am not happy with outsurance at all they were suppose to release payment for my claim on Friday already this claim has also been dragged on and on and still no payment. the assessor took his time with everything. I am not sure if I want to refer outsurance at this stage.

When I phoned the claim and complaint was not escalated, they told me payment would reflect today no It is friday tommorrow maybe next week always stories with them.