NV
Naas V
1 reviews | Active since Feb 2013
21 Feb 2023, 17:59
Outsurance taal?
Outsurance het geen personeel wat met 'n kliënt in Afrikaans kan praat nie. Pateties.
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OUTsurance's replyOfficial
22 Feb 2023, 17:31Good afternoon Naas,
Thank you for your feedback.
Our client care advisor Cheslin contacted you to assist in Afrikaans.
We are sorry that the process was so challenging as this should not have been the case.
We truly are sorry for the inconvenience caused but appreciate your feedback as it allows us to improve our processes.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our client care advisor Cheslin contacted you to assist in Afrikaans.
We are sorry that the process was so challenging as this should not have been the case.
We truly are sorry for the inconvenience caused but appreciate your feedback as it allows us to improve our processes.
Regards,
The OUTsurance Team
OUTsurance's reply22 Feb 2023, 17:31
Official
Good afternoon Naas,
Thank you for your feedback.
Our client care advisor Cheslin contacted you to assist in Afrikaans.
We are sorry that the process was so challenging as this should not have been the case.
We truly are sorry for the inconvenience caused but appreciate your feedback as it allows us to improve our processes.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our client care advisor Cheslin contacted you to assist in Afrikaans.
We are sorry that the process was so challenging as this should not have been the case.
We truly are sorry for the inconvenience caused but appreciate your feedback as it allows us to improve our processes.
Regards,
The OUTsurance Team